FAQ

How to buy a painting on the website?

  • Add the desired picture to your cart
  • Fill in contact details and delivery address, if necessary
  • To pay for paintings by card, press the "Buy" button
  • To pay in another way or request additional information before purchasing, press the "Book" button
  • After placing the order, our manager will contact you within 1 day to clarify the details

 

Applications are also accepted by phone, email, or WhatsApp.

 

 

Do you have a delivery of paintings?

Yes, we can deliver the painting to any address.

 

Our gallery cooperates with proven shipping companies: DHL, FedEx, Ems, etc.

We will offer you the best options in terms of time and price, as well as cargo insurance, or you can choose your own delivery option.

When we ship artworks, we carefully pack them in suitable protective packaging.

Shipping, insurance, and export permission for the artwork are not included in the price of the painting specified in the gallery. We will additionally inform you of the total cost of the order by phone or by letter to the e-mail address that you indicated when placing the order.

 

You receive a tracking number for the purchase after placing the order.

 

Delivery time in Russia is 3-10 days; abroad - 5-15 days.

Is it possible to order a fitting of my favorite paintings?

Yes, we provide the service of fitting paintings to our customers.

  • We deliver the selected works to your home.
  • Our employees unpack the paintings and help with choosing the right place in the interior.
  • If everything suits you, then the work immediately becomes yours after payment.
  • If you need time to think about the purchase - we can leave chosen works for up to 7 days at your home - for this you will need to make a deposit equal to the cost of the painting.

Payment methods

- By bank card on the website

Payment on our website is made through a secure payment system, after which the purchase receipt is sent to your e-mail.

- By cash or credit card in the gallery

- By cash upon receipt (by individual agreement)

- Bank payment from individuals

Our manager sends you an invoice that can be paid at any bank`s branch.

- Cashless payment from legal entities

Our manager issues an invoice with the details of your organization and sends it by e-mail. You receive all the documents with the order. 

Are the paintings framed?

Paintings can be already framed, but it depends on the artist and specific artwork.

You can learn more about the frames from our specialists and request a photo of the framed artwork.

We also offer other frames that can suit your painting. We have more than 100 options for the frame and you can be sure that we will find an appropriate alternative!